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The Smeg electric home appliance is designed by Matteo Bazzicalupo and Raffaella Mangiarotti by deepdesign®.

Shipping Policy

Thank you for shopping at Smeg Gulf. We are committed to providing a seamless and convenient shopping experience, including reliable shipping services. Please review our Shipping Policy to understand how we handle shipping and delivery of your orders.

Shipping Destinations

Smeg Gulf offers shipping services within the Arab, Gulf, and MENA region. We do not currently ship to international destinations outside this region.

Shipping Methods and Times

  • We offer standard shipping for all orders, with estimated delivery times ranging from 3 to 7 business days, depending on your location.
  • Expedited shipping options may be available for select products at an additional cost. The estimated delivery times for expedited shipping will be provided at the time of checkout.

Shipping Costs

  • Shipping costs are calculated based on the weight of your order, the shipping destination, and the selected shipping method.
  • Shipping costs will be displayed at the time of checkout before you confirm your order.

Order Processing Time

  • Orders are typically processed and shipped within 1 to 2 business days from the date of purchase.
  • Please note that orders placed on weekends or holidays will be processed on the next business day.

Order Tracking

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
  • You can track the status of your order by entering the tracking number on our website or the website of the shipping carrier.

Delivery Attempts

  • Our shipping partners will attempt delivery to the address provided at the time of purchase.
  • If no one is available to receive the package at the time of delivery, our shipping partner may leave a delivery notification with instructions for rescheduling delivery or picking up the package from a designated location.

Shipping Restrictions

  • Certain products may be subject to shipping restrictions based on their size, weight, or shipping regulations in your region.
  • Smeg Gulf reserves the right to refuse shipping of any product that is prohibited or restricted by law.

Shipping Address

  • It is the responsibility of the customer to provide accurate and complete shipping information at the time of purchase.
  • Smeg Gulf is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

Contact Information

If you have any questions or concerns about our Shipping Policy, please contact our Customer Service team at [email protected].

Operating hours:
  • Mon-Fri, 9.30 am-6.00 pm
  • Excludes Public Holidays